Customer Service & Quality Products

One of the big misconceptions in the car audio world are "specs" of a particular product. While specs can give you an idea of the capabilities, it doesn't tell you how well it will reproduce the audio track. You have to factor in Timbre, Tonality & of course the most important part.....TUNING. While a great set of replacement speakers will give you better sound, a great set of speakers & a sound processor tuned by us will provide a unique & incredible sound stage experience. From hearing the separation of instruments on your dash to isolating the depth of the sound that is recorded into your favorite music. The only way to achieve this sonic perfection while using factory speaker locations is by using a sound processor that allows us to tune individual speakers to their peak performance & allow them to work in sync to bring together all the instruments of your favorite song. We understand this can be complex and over your head but the team at Car Concepts has you covered! This is what we do every day for our customers. Give us a call & we can create sonic perfection in your vehicle.

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Testimonials

Michael W

I had a car stereo system installed a year and a half ago, and recently my speakers stopped working. I called and they got me in quickly. They looked over things and fixed a problem that wasn't their fault in the first place and didn't charge me for it. Will definitely be back for my future car stereo needs!

Christy M

A car, hands free bluetooth system was sent to me as a gift. I called several local places to see about install. No one would do it because I didn't purchase product from their store. Called Car Concepts, Kaleb answered and had me come right in. The wait was short, everyone was honest and friendly and the price was completely fair. Super happy. I will return for more purchases and installs.

Donald A

They did an excellent job with the audio system & cameras in my car. Their customer service and support were excellent.

Halston Lee H

By far the best and most reliable custom car audio dealers in Utah. Reasonably priced jobs. The only people that I would trust to customize my car.

Zach W

Absolutely one of the best group of custom installers for vehicles they can install.just about anything in the vehicle. Overall amazing techs and amazing customer service I will be a return customer for all of my vehicles they truly are amazing at what they do.

Rodolfo L

I came into car concepts with a set appointment, for window tint, in which right when I walked in I was being assisted. Kalob Smith a representative at the front, welcomed me in asking if I was his 2:30 appointment, therefore we then discussed differences between tint, legal limits, along with different pricing options they offered (in which are very competitive). Once coming to my liking for tint, I handed my keys over to Kalob in order for his installer, Mike Banta, to begin the process. I did decide to wait, in which they have offered a very nice & comfortably waiting area. Dimmed lighting, along with comfortable captain chairs... & a tv. Almost hard not to fall asleep! Throughout the waiting process, which took 3 hours, did not feel terribly long. With their comfortable amenities it was a pleasing buying experience. Kalob gave me a very well insight of what I was investing in, such as saving $$ due to reduced time of A/C, along with increased privacy in which decreased the amount of sun rays entering the windows. He is very well knowledge, along with Mike the installer himself. Coming to receiving my vehicle upon completion, Mike did advise me that it took longer than expected due to a scratch he found on the driver side tint. Because of that, he did go the extra mile of removing the tint & applying a new one. He then performed a quality check, once again, over his work to ensure no flaws. I was very happy with this buying experience, knowing that they are also backed with a lifetime warranty gives me peace of mind. From setting up the appointment, to the very end it has been a very easy and respectful buying process. COVID restrictions were taken action between their workers as well. They kept their mask on, their distance along with ensuring PPE supplies were accessible.

Brock Armstrong

Car concepts has always been there for me! I’m a guy that likes to do my own work and they respect me for it! One time I was having issues Installing a subwoofer and not only did their installer Paul help me but he face timed me and guided me through the whole thing and helped me get it working perfect! He took time out of his work day to help me. Most car shops would not do that for you. They’d just say bring it in and let us do it. But car concepts loves to help either way they can! Those guys are the best! Thanks Paul again for helping me. you’re awesome!

Skylar Mendenhall

The people at Car Concepts are helpful and knowledgeable. Max was kind and got my stereo back up and running and better than ever!

Braxden Hansen

What can I say about this place other than it’s boomin! If you need the best quality in your sound system you are looking at the right place! Plus the employees are the best to work with so understanding, and so friendly! Noel is the best to work with with lots of laughs and so helpful but be careful she might send you her lunch order 😉 love these guys I promise you won’t be disappointed!

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